FAQs

ARE ALL OF YOUR PAINTINGS ORIGINAL?
Yes. We only sell 100% original paintings with Authentication Certificate. But we also have Prints, Serigraphs etc on our website. Kindly select the correct category and medium before you buy.

HOW MUCH DOES SHIPPING COST?

We offer shipping to anywhere in the world at actual cost. When a customer places an order, our highly trained staffs begin the process of shipping the artwork. We usually ship within 2 business days using DHL door to door service for International clients and Blue Dart door to door for local clients. All paintings are safely packed by hand with proper materials inside sturdy containers.

HOW LONG DOES STANDARD SHIPPING TAKE?

We usually ship all paintings within 48 hours of payment Monday through Friday. Once an order leaves our office, it usually 7 days for a package to reach its destination.

WILL MY PAINTING BE SAFE DURING DELIVERY?

You can rest assured that your new painting will arrive safely. We pack all paintings in strong and durable materials such as bubble wrap, sturdy tube etc.

DO YOU FRAME THE PAINTINGS?

Frame preferences vary so drastically among different customers that we usually ship paintings unframed. If you want a frame, however, please send us an email at info@eonlineartgallery.com. We would be happy to discuss framing options with you. Framing and crating charges will be discussed according to the size of the painting.